Shipping policy

Shipping Terms - DELEVI

At DELEVI, we strive to provide a safe and reliable shipping experience to our valued customers. Please note that due to the novelty of our brand, shipping times may be slightly longer than what you might experience with established brands. However, we guarantee the secure and dependable delivery of your order.

1. Shipping Times

We aim to process and ship your order within 5 business days after the order is placed. Please be aware that the delivery time may vary depending on your location. You can find estimated delivery times during the checkout process.

1.2 Pre-Order shipping time

Articles, bought between the 24.10. and 15.11. as "pre-orders" will all get send out on the 15.11.2023. No Refunds are possible.

2. Shipping Method

We use trusted carriers and shipping methods to ensure the safe and efficient delivery of your order. Tracking information will be provided so you can monitor the progress of your shipment.

3. International Shipping

We offer international shipping to many countries. However, please be aware that international deliveries may take longer due to customs and other international factors.

4. Guaranteed Delivery

We stand by the quality of our products and their secure delivery. If your order is lost or damaged during transit, please contact our customer service team, and we will assist you in resolving the issue promptly.

5. Shipping Costs

Shipping costs are calculated based on the weight and destination of your order. You can view the shipping costs during the checkout process.

6. Shipping Address

Please ensure that your shipping address is accurate and complete to prevent any delays or issues with the delivery of your order.

 

We appreciate your patience and understanding regarding the slightly extended shipping times due to our brand's novelty. Your satisfaction is of the utmost importance to us, and we are committed to ensuring that your order reaches you securely and reliably.

Thank you for choosing DELEVI.